Quick answer: On Beautefire you choose cash on delivery (a Rs.100 handling fee) or bank transfer (no extra fee) at checkout. Orders are packed in 1–2 business days and delivered in about 2–5 working days with a tracking number, and refunds for valid complaints are processed within 5–7 business days.
How to order, step by step
- Pick your products and add them to the cart. Buying more than one item can unlock free shipping or a multi-buy discount; see the bundle builder for the current offers.
- Enter your delivery details: name, mobile number, city and full address with a landmark. A correct phone number matters, because the courier will call you.
- Choose how to pay: cash on delivery or bank transfer.
- Confirm your order. You will see an order page; keep the link or number to track it later at Track order.
- Receive and pay when the courier arrives (COD), or have already paid by bank transfer.
Cash on delivery vs bank transfer
| Cash on delivery | Bank transfer | |
|---|---|---|
| Extra fee | Rs.100 handling fee | None |
| When you pay | To the courier when the parcel arrives | Before dispatch: transfer the exact total, then upload the receipt screenshot |
| Order confirmation | After we confirm the order details | As soon as the payment shows in our account |
| Good for | People who want to pay on receipt | Avoiding the COD fee |
Our bank details are shown on the order page after you choose bank transfer, with buttons to copy the account number and IBAN. Never send money to an account that does not match the details on beautefire.com.
Shipping charge and delivery time
Standard shipping is Rs.200 with a tracking number, and it is free on orders of Rs.2,400 and above or when you buy 2 or more items. Orders are processed in 1–2 business days and delivered in 2–5 working days depending on your city. Each city and town page lists its estimated delivery time: for example Karachi, Lahore, Sialkot or any of the places on the cities list. Remote areas can take longer, and if your exact address is outside the courier’s service area we will tell you before dispatch.
What to check when the parcel arrives
- Look at the outer packaging before you sign or pay. If it is badly damaged, tell the courier.
- Open the parcel and check the products match your order. We recommend recording a short unboxing video; a video is needed to claim a refund for a damaged or defective product.
- Check the seal and the batch and expiry details printed on the pack.
Refunds in plain language
You can claim a refund if you receive a defective or damaged product (video proof required) or if your order is not delivered. Send us your order details by WhatsApp or email; once the claim is verified, the refund is issued within 5–7 business days through your original payment method or by bank transfer. For hygiene reasons opened or used products cannot be returned, and change of mind does not qualify for a refund. The full rules are on the refund policy page.
Why a delivery can be late, and what to do
Most orders arrive within the estimate for the city, but a few things can add days: a wrong or incomplete address, a phone that is switched off when the courier calls, public holidays, weather and road closures, or an address in a remote area outside the courier’s regular routes. If your tracking page has not changed for several days, message us on WhatsApp with your order number and we will check with the courier. If your address is remote, tell us a nearby city or landmark where you can collect the parcel.
Checklist before you confirm an order
- The mobile number is correct and reachable on WhatsApp.
- The address includes house or shop number, street or mohalla, city and a landmark.
- You know whether you will pay cash on delivery or by bank transfer.
- You have checked the total, including shipping and any COD fee.
Tips for a smooth COD delivery
- Keep your phone on and answer unknown numbers on the delivery day.
- Have the exact amount ready.
- Give a landmark and a second contact number in the address field.
- If you will not be home, tell us on WhatsApp so we can arrange a better time.
Frequently asked questions
Does Beautefire have cash on delivery?
Yes, cash on delivery is available across Pakistan with a Rs.100 handling fee. You can also pay by bank transfer with no extra fee.
How long does delivery take?
Orders are processed in 1–2 business days and usually delivered in 2–5 working days, depending on your city. Your city’s estimate is on its page under Cities.
How much is shipping?
Rs.200 with tracking, and free on orders of Rs.2,400 and above or when you buy 2 or more items.
Can I track my order?
Yes. A tracking number is provided once the order ships, and you can use the Track order page on our website.
What if my product is damaged?
Record a short video when you open the parcel and contact us on WhatsApp or email. Once verified, the refund is processed within 5–7 business days.
Is it safe to pay by bank transfer?
Use only the account details shown on beautefire.com on your order page, transfer the exact total and upload the receipt. We confirm the order when the payment appears in our account.
Do you deliver to small towns and villages?
We list estimated delivery times for hundreds of cities and towns. If your exact address is outside the courier’s service area, we will tell you before dispatch so that you can choose a nearby pick-up city.
Roman Urdu mein khulasa
Beautefire se order karte waqt cash on delivery (handling fee Rs.100) ya bank transfer (koi fee nahin) chunein. Order 1–2 business days mein pack hota hai aur takreeban 2–5 working days mein tracking number ke saath pohanch jata hai. Parcel kholte waqt chhoti video banayen; kharab ya damaged product ka claim video ke saath hota hai, aur valid claim par refund 5–7 business days mein process hota hai.
Related: FAQs · Shipping policy · Refund policy · About Beautefire: key facts
