Refund policy

Last Updated: August 16, 2025

At Beautefire, your satisfaction is our priority. If something goes wrong, we make it right.

Eligibility for Refund

  • You receive a defective or damaged product (video proof required).

  • Your order was not delivered.

How It Works

  1. Email or WhatsApp us with your order details and video proof (if defective).

  2. Once verified, we will issue your refund within 5–7 business days.

  3. Refunds are processed through your original payment method or bank transfer.

Important Notes

  • Due to hygiene reasons, returns are not accepted for opened or used products.

  • Change of mind does not qualify for a refund.

  • Refunds are only applicable for valid complaints verified by our team.

Countries & Policy

  • Available in: Pakistan

Returns

  • Accepted for: Defective and non-defective products (must be new and unused)

  • Window: 7 days from delivery

  • Return Method: By mail

  • Return Label: Included in the package, Free of charge

  • Restocking Fees: None

  • Refund Processing Time: 3 days after return approval

Exchanges

  • Not accepted at this time.